Careers
If you are passionate about furniture, fabrics and interior design then keep reading. We are always looking for creative people, those who can think out of the box and who can help our businesses thrive. If you are looking to work for a friendly team then you've come to the right place.
Current roles
People who join our companies feel part of the familly. We help people succeed in their careers so working for us is both rewarding and challenging. No day is the same as we have big projects and small ones, residentials and commercials, online and in house - this is why we value transferable skills and people who think out of the box, people who can work in a fast peaced environment, and who can be proactive.
If you think this is you then send us your CV and a cover letter at info@cm-upholstery.com explaining your experience and why you’d like to work with us. You’ll hear back from us if we have any available roles.
ORDER ADMINISTRATION TEAM LEADER
- Allocating work across your team (2-3 people) and leading by example in completing a fair share of the work.
- Encouraging your team, providing support and ongoing training.
- Meeting daily deadlines, for example supplier cut off times for ordering, and ensuring any outstanding tasks are completed.
- Ensuring customers are kept up to date for example on stock levels, delivery dates, and any issues with their orders.
- Communicating with suppliers and customers to manage exceptions, including out of stocks, delivery delays, damaged goods, and returns.
- Requesting discounts from suppliers when appropriate for large orders.
- Assisting with listing returned items on eBay.
- Other relevant administrative tasks, including providing cover for other team members which may include accounting tasks such as processing supplier invoices and claiming credits.
- At busy times you may be asked to assist the Customer Service team with basic customer enquiries.
About the job:
You will be responsible for everything that happens behind the scenes to ensure customer orders are delivered to customers on time, and any issues are dealt with swiftly. Leading the team to get daily tasks completed, working closely with our suppliers and other teams within the business, you will have an important role to play in ensuring our customer expectations are met. We take pride in the high level of service we offer, and this shines through in the reviews we receive.
We are growing quickly, so you’ll need to be ready to embrace change and turn your hand to different tasks. Our customers have high expectations which means you will need to be proactive in ensuring the day’s tasks are complete and you are ahead of any potential issues.
Leading and motivating a small team will be an important part of the role. For this role this means knowing what’s involved in every task inside out, leading by example, and being ready to provide support when needed.
Daily tasks will include:
Skills & experience:
Previous admin experience is essential, and we are looking for someone who has prior experience of managing others. You will be used to working in a busy office environment, with daily deadlines. You will be a good communicator, confident on the phone and writing emails. You’ll need to have some flexibility in working hours when we are busy. Working across different systems, you’ll need to be good at multi-tasking and able to learn new skills quickly. You’ll also be proactive in resolving problems, able to make judgement calls in new situations, and have excellent attention to detail.
Benefits:
Good pay, bonus, flexible working hours, 25 days paid holiday (plus 8 paid bank holidays), company pension, life insurance, income protection, employee discount scheme. We aim to create an enjoyable team environment, where employees are valued and their contribution to our business success is recognised and rewarded.
ORDER PICKER/PACKER
- Allocating work across your team (2-3 people) and leading by example in completing a fair share of the work.
- Encouraging your team, providing support and ongoing training.
- Meeting daily deadlines, for example supplier cut off times for ordering, and ensuring any outstanding tasks are completed.
- Ensuring customers are kept up to date for example on stock levels, delivery dates, and any issues with their orders.
- Communicating with suppliers and customers to manage exceptions, including out of stocks, delivery delays, damaged goods, and returns.
- Requesting discounts from suppliers when appropriate for large orders.
- Assisting with listing returned items on eBay.
- Other relevant administrative tasks, including providing cover for other team members which may include accounting tasks such as processing supplier invoices and claiming credits.
- At busy times you may be asked to assist the Customer Service team with basic customer enquiries.
About the job:
You will be responsible for everything that happens behind the scenes to ensure customer orders are delivered to customers on time, and any issues are dealt with swiftly. Leading the team to get daily tasks completed, working closely with our suppliers and other teams within the business, you will have an important role to play in ensuring our customer expectations are met. We take pride in the high level of service we offer, and this shines through in the reviews we receive.
We are growing quickly, so you’ll need to be ready to embrace change and turn your hand to different tasks. Our customers have high expectations which means you will need to be proactive in ensuring the day’s tasks are complete and you are ahead of any potential issues.
Leading and motivating a small team will be an important part of the role. For this role this means knowing what’s involved in every task inside out, leading by example, and being ready to provide support when needed.
Daily tasks will include:
Skills & experience:
Previous admin experience is essential, and we are looking for someone who has prior experience of managing others. You will be used to working in a busy office environment, with daily deadlines. You will be a good communicator, confident on the phone and writing emails. You’ll need to have some flexibility in working hours when we are busy. Working across different systems, you’ll need to be good at multi-tasking and able to learn new skills quickly. You’ll also be proactive in resolving problems, able to make judgement calls in new situations, and have excellent attention to detail.
Benefits:
Good pay, bonus, flexible working hours, 25 days paid holiday (plus 8 paid bank holidays), company pension, life insurance, income protection, employee discount scheme. We aim to create an enjoyable team environment, where employees are valued and their contribution to our business success is recognised and rewarded.
CUSTOMER SERVICE SPECIALIST
- Allocating work across your team (2-3 people) and leading by example in completing a fair share of the work.
- Encouraging your team, providing support and ongoing training.
- Meeting daily deadlines, for example supplier cut off times for ordering, and ensuring any outstanding tasks are completed.
- Ensuring customers are kept up to date for example on stock levels, delivery dates, and any issues with their orders.
- Communicating with suppliers and customers to manage exceptions, including out of stocks, delivery delays, damaged goods, and returns.
- Requesting discounts from suppliers when appropriate for large orders.
- Assisting with listing returned items on eBay.
- Other relevant administrative tasks, including providing cover for other team members which may include accounting tasks such as processing supplier invoices and claiming credits.
- At busy times you may be asked to assist the Customer Service team with basic customer enquiries.
About the job:
You will be responsible for everything that happens behind the scenes to ensure customer orders are delivered to customers on time, and any issues are dealt with swiftly. Leading the team to get daily tasks completed, working closely with our suppliers and other teams within the business, you will have an important role to play in ensuring our customer expectations are met. We take pride in the high level of service we offer, and this shines through in the reviews we receive.
We are growing quickly, so you’ll need to be ready to embrace change and turn your hand to different tasks. Our customers have high expectations which means you will need to be proactive in ensuring the day’s tasks are complete and you are ahead of any potential issues.
Leading and motivating a small team will be an important part of the role. For this role this means knowing what’s involved in every task inside out, leading by example, and being ready to provide support when needed.
Daily tasks will include:
Skills & experience:
Previous admin experience is essential, and we are looking for someone who has prior experience of managing others. You will be used to working in a busy office environment, with daily deadlines. You will be a good communicator, confident on the phone and writing emails. You’ll need to have some flexibility in working hours when we are busy. Working across different systems, you’ll need to be good at multi-tasking and able to learn new skills quickly. You’ll also be proactive in resolving problems, able to make judgement calls in new situations, and have excellent attention to detail.
Benefits:
Good pay, bonus, flexible working hours, 25 days paid holiday (plus 8 paid bank holidays), company pension, life insurance, income protection, employee discount scheme. We aim to create an enjoyable team environment, where employees are valued and their contribution to our business success is recognised and rewarded.
ORDER ADMINISTRATION TEAM LEADER
- Allocating work across your team (2-3 people) and leading by example in completing a fair share of the work.
- Encouraging your team, providing support and ongoing training.
- Meeting daily deadlines, for example supplier cut off times for ordering, and ensuring any outstanding tasks are completed.
- Ensuring customers are kept up to date for example on stock levels, delivery dates, and any issues with their orders.
- Communicating with suppliers and customers to manage exceptions, including out of stocks, delivery delays, damaged goods, and returns.
- Requesting discounts from suppliers when appropriate for large orders.
- Assisting with listing returned items on eBay.
- Other relevant administrative tasks, including providing cover for other team members which may include accounting tasks such as processing supplier invoices and claiming credits.
- At busy times you may be asked to assist the Customer Service team with basic customer enquiries.
About the job:
You will be responsible for everything that happens behind the scenes to ensure customer orders are delivered to customers on time, and any issues are dealt with swiftly. Leading the team to get daily tasks completed, working closely with our suppliers and other teams within the business, you will have an important role to play in ensuring our customer expectations are met. We take pride in the high level of service we offer, and this shines through in the reviews we receive.
We are growing quickly, so you’ll need to be ready to embrace change and turn your hand to different tasks. Our customers have high expectations which means you will need to be proactive in ensuring the day’s tasks are complete and you are ahead of any potential issues.
Leading and motivating a small team will be an important part of the role. For this role this means knowing what’s involved in every task inside out, leading by example, and being ready to provide support when needed.
Daily tasks will include:
Skills & experience:
Previous admin experience is essential, and we are looking for someone who has prior experience of managing others. You will be used to working in a busy office environment, with daily deadlines. You will be a good communicator, confident on the phone and writing emails. You’ll need to have some flexibility in working hours when we are busy. Working across different systems, you’ll need to be good at multi-tasking and able to learn new skills quickly. You’ll also be proactive in resolving problems, able to make judgement calls in new situations, and have excellent attention to detail.
Benefits:
Good pay, bonus, flexible working hours, 25 days paid holiday (plus 8 paid bank holidays), company pension, life insurance, income protection, employee discount scheme. We aim to create an enjoyable team environment, where employees are valued and their contribution to our business success is recognised and rewarded.
About us
AVVA is the online store of our main business, CM Upholstery. Its story started more than 20 years ago when our love for interior design started to grow. Little by little, our experienced team grew the business to what it is today, a place loved by its community and customers. AVVA was born because we wanted to bring together the most popular fabrics in the same place so that customers know they can shop without worries and utilise our online tools to design beautiful products.
Are you ready to join a company where you can make a difference?